Implementing Complex Care Models to Reduce Frequent Service Utilization among Individuals Experiencing Mental and Substance Use Disorders
People with complex health care needs, including mental and substance use disorders, can sometimes fall through service gaps and cycle between emergency, criminal justice, and hospital systems. Their complex needs require a person-centered approach to care and linkages to support treatment retention and recovery. However, jurisdictions face challenges in creating comprehensive approaches to complex care for individuals due to the need to collaborate across many systems and agencies. Using a complex care model can provide jurisdictions with the structure and guidance they need to create effective systems that reduce reliance on costly emergency, criminal justice, and hospital resources. The webinar will give an overview of the evidence base for complex care models that can help improve services to individuals frequently utilizing services and will share the Better Care Playbook, an online resource center designed to help health care professionals easily find the evidence and implementation tools they need. This webinar will also provide a deep dive into two specific models - the Ecosystems of Care model and the Recovery-Oriented Systems of Care model.
Virtual
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