How to Work Well With People Who Challenge You
Do you encounter power struggles, taboo topics, disagreement and conflict with people at work that causes internal stress and distractions. Most of us encounter unreasonable people in our lives. We may be “stuck” with a difficult individual at work or at home. Often, we ourselves, become the difficult one. It’s easy to let a challenging person affect us and ruin our day. Learning to deal with those who challenge us is like learning a foreign language. This one-day highly interactive and fun workshop will offer concise models on how to respond and dialogue with challenging people and offer the skills for communication when the stakes are high, opinions vary and emotions run strong at all levels of your organization. You will practice the skills that will help you to determine when and how to communicate to reach alignment and agreement on important matters, how to influence behavior change to improve productivity and how to build trusting and respectful relationships. You will leave with communication models and a Guidance Document to use daily back at work.
Virtual
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